How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
KnowRoaming SIM Card & Sticker
Applying your KnowRoaming Sticker to your Home SIM Card - VIDEO
Getting Started - Setup
SIM Card & Sticker FAQ
How can I tell my phone is using the KnowRoaming SIM?
I need to Manually Switch to KnowRoaming
What do I do if I see a No SIM error message after applying the KnowRoaming Sticker?
Can I use KnowRoaming for data and my normal cell provider for voice?
Will the KnowRoaming SIM Sticker affect my home SIM card cell service?
See all 18 articles
Is my NFC SureTap SIM card compatible with KnowRoaming?
Are Verizon or Sprint SIM Cards supported?
Will the KnowRoaming SIM Sticker work on my SIM Card?
Can I use the KnowRoaming SIM Sticker with iPads and other tablets?
KnowRoaming Global SIM Sticker Compatibility
See all 6 articles
Key Steps for Using KnowRoaming
Before you Leave
How do I access data when I'm using KnowRoaming abroad?
How Do I Access Data On My Home SIM After I've Returned Home?
Is Data Offered In Every Country?
How Do I Add And Activate An Unlimited Data Package?
What Does APN Refer To?
See all 13 articles
How To Dial Out While On KnowRoaming
I'm not receiving calls made to my regular mobile number while on KnowRoaming
I set up the ReachMe feature but I'm not receiving my calls
I'm at home but unable to receive calls to my home mobile number
Switching Between Callback and Direct Calls
See all 9 articles
What is ReachMe?
How To Setup ReachMe Subscription
How Do I Unsubscribe From ReachMe?
I Cannot View The ReachMe Section In The App, Can I Still Use This Feature?
How do I use iMessage while on KnowRoaming?
How Do I Use WhatsApp With KnowRoaming?
Will I Receive My Text Messages To My Home Mobile Number?
Fair Use Policy
KnowRoaming Refund/Return Policy
What Is The Replacement Policy?
What If My Phone Is Lost Or Stolen?
See all 9 articles
Which Countries Can I Purchase A Local Number For? How Do I Purchase A Local Number?
How Do I Unsubcribe From A Number Purchased From KnowRoaming?
My KnowRoaming Account
How Do I Sign In And Manage My Account From My Laptop Or Computer?
24/7 Customer Support Contact Information
How To Do A SIM Update
What Currency Is Used?
When Should I Top Up My Balance?
See all 8 articles
Using KnowRoaming at Home
How Do I Test My KnowRoaming Sticker At Home Before I Travel?
Using KnowRoaming With Your IPad Or Android Tablet
How do I use KnowRoaming with my iPad?
How Do I Access Data On My IPad After I've Arrived Abroad?
How Do I Use KnowRoaming With My Android Tablet?
How Do I Access Data On My Android Tablet After I've Arrived Abroad?
Does KnowRoaming Offer Voicemail? How Does It Work?
Service Update: Phasing Out Free UK Numbers
Global SIM Sticker User Guide
Global SIM Card User Guide