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What is KnowRoaming at home Long Distance?

*This article is only compatible with the KnowRoaming Global SIM Sticker.

KnowRoaming reduces your mobile costs while you're at home as well! Save 90% off international long distance calls made direct from your mobile phone. No Wi-Fi or Data required!

How Does it Work?

After activating the At Home Long Distance feature within the KnowRoaming app, the KnowRoaming SIM sticker detects when you dial an international number and takes over to connect the call.

Calls are made over a voice network rather than Wi-Fi or data networks using the phones native dialer (no separate app), resulting in a better quality, seamless experience and lower costs than traditional long distance or Wi-Fi based calling plans and services.

The KnowRoaming Long Distance service works the same as a calling card does without having to call a local number and then dial a code. All you need to do is make the call and the KnowRoaming SIM sticker does all of the routing for you. Keep in mind though that you will still be using your home carrier minutes to connect the local call.

What devices are supported?

To use the KnowRoaming SIM Sticker while abroad you must use an unlocked phone but if you wish to only use our Long Distance service you do not need an unlocked phone. You will need to shut off the Auto Switch function if you use the SIM Sticker on a locked device. Below are the supported devices:

-iPhone 5 and above running iOS 8.0 and above
-Android devices running OS 4.0 and above

Which Countries are supported?

The Long Distance feature is only available for customers from the following countries: USA, Canada, United Kingdom, Australia and South Africa.

Some remote towns/areas in Canada are not supported by the KnowRoaming Long Distance service. Please reach out to our Customer Support Team for more information (contact details below).

What are the calling rates?

You can view the complete list of rates in our iOS or Android Apps within the Rates tab.

How to Activate?

After you apply the KnowRoaming SIM sticker to your SIM card and register your KnowRoaming account, you can activate Long Distance through the KnowRoaming app. Select the Services tab, then select theAt Home header, and then select the Activate button. 


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