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WhatsApp Feature – Data Usage Explained

KnowRoaming is currently offering free WhatsApp data usage for eligible registered KnowRoaming accounts. Any WhatsApp data usage for messaging (text, image, and other media) and calling (voice and video) is free for a period of 30 calendar days following the date of an account credit purchase in the KnowRoaming app.

Following the free 30-day period if no new account credit is purchased in the KnowRoaming app, Whats app data usage will be  deducted from the customer’s prepaid account balance. To view when your last account credit purchase was made, please visit your billing details in the KnowRoaming app under More > Account > Billing History.

Multiple account credit purchases in the KnowRoaming app that occur within the 30-day period will grant 30 calendar days of free WhatsApp data usage from the most recent account credit purchase. Account credit purchases do not result in cumulative 30-day periods of free WhatsApp data usage.

If you see data charges on your account, it means you have other applications on your device accessing data, since WhatsApp will not appear in your usage history.

Note: The free WhatsApp data offer will not work if you are using a VPN on your device.

Reduce Data Usage from other Apps when using WhatsApp

The following are some articles with suggestions to help reduce data usage on your while traveling:

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