My KnowRoaming Account

How Do I Sign In And Manage My Account From My Laptop Or Computer?
If you do not have access to our Android / iPhone app or wish to sign in and manage your KnowRoaming account from another device, you can visit https://mobi...
Fri, Apr 13, 2018 at 6:20 PM
24/7 Customer Support Contact Information
KnowRoaming offers 24/7 Customer Support via phone and email. Our main Support Line number is +1-888-357-7347 but please feel free to contact us on any of ...
Tue, Nov 6, 2018 at 12:19 PM
How To Do A SIM Update
If you received an email from KnowRoaming about an update, or simply want to ensure your Global SIM is fully updated, please first select the type of Global...
Thu, May 11, 2017 at 11:28 AM
What Currency Is Used?
All charges for KnowRoaming services are in US dollars (USD.)
Thu, Jan 19, 2017 at 9:50 AM
When Should I Top Up My Balance?
KnowRoaming is a pre-paid service. If you arrive abroad and switch onto the KnowRoaming network with no funds in your account, your service will not work. So...
Wed, Mar 22, 2017 at 1:44 PM
How Do I Dispute A Charge?
If there is a charge on your account that does not look accurate, please contact us at [email protected]
Thu, Jan 19, 2017 at 9:50 AM
Global SIM Sticker Update Steps
The update can be performed on your Home SIM or KnowRoaming Active, as long as you are connected to a cellular data network.  1)     Ensure that Cellula...
Mon, Apr 8, 2019 at 2:21 PM
Global SIM Card Update Steps
1)    Ensure that you have Cellular Data and Data Roaming both turned ON in your device’s Settings.  This update can only be done over data channels, so you...
Mon, Apr 8, 2019 at 2:20 PM